Frequently Asked Questions(FAQs)
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What is Smartneat?
Smartneat is our premium line of disinfecting wipes designed to be fast-acting, skin-friendly, and effective on all surfaces. Currently, our product includes natural options infused with a Lemon Scent, Aloe & Vitamin E.
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Are your products safe for children and pets?
Yes, our Smartneat Natural Blend is crafted with gentle ingredients and is safe for use around children and pets when used as directed.
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Do you offer bulk or wholesale orders?
Yes, we offer bulk purchasing options ideal for offices, schools, clinics, and other high-traffic environments. Please contact us directly for wholesale inquiries.
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Where do you ship to?
Currently, we ship within the United States. For special shipping requests, feel free to contact our team.
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How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 3–7 business days depending on your location.
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What is your return policy?
Due to the nature of disinfecting products, we do not accept returns once opened. However, if your product arrives damaged or defective, please reach out and we’ll make it right.
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How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and link to monitor your delivery.
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Are your products eco-friendly?
Yes, our Smartneat wipes are made with biodegradable materials and sustainable packaging whenever possible.
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How can I contact you?
You can reach us via our contact form on the website or email us at Benitra@thegtra.org